Assertiveness: Stand your ground without being aggressive or submissive
Präsentation vom 29. August 2023
This session covers the principles of assertive communication and improves participants’ ability to:
- Distinguish between submissive, aggressive and assertive behavior
- Explain the advantage of an assertive approach
- Communicate their needs in an acceptable and clear way
- Choose when to be assertive and when not
Please note that the presentation and video must not be shared.